Terms & Conditions

Last Updated: January 23, 2026

Welcome to Azaad Travel India. By using our website and services, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Azaad Travel India's relationship with you in relation to this website and our service.

1. Service Overview

Azaad Travel India provides outstation cab booking, airport transfers, and local hourly rentals. We act as a platform to connect users with professional drivers and transportation services.

2. Booking and Payment

• All bookings must be made through our website or authorized helplines.
• Fares shown at the time of booking are indicative. Final fares may include additional charges for tolls, parking, and state taxes.
• A part-payment (usually 20%) may be required to confirm the booking. The balance must be paid to the driver at the end of the trip.

3. Cancellation and Refunds

Cancellation policies vary based on the time of cancellation:

• Free cancellation is generally available up to 24 hours before the pickup time.
• Cancellations made within 24 hours may incur a cancellation fee.
• Refunds will be processed within 5-7 business days to the original payment method.

4. User Responsibilities

• Users must provide accurate pickup and drop details.
• Users are responsible for their personal belongings during the trip.
• Any damage to the vehicle caused by the user may result in additional charges.

5. Limitation of Liability

Azaad Travel India is not liable for delays caused by traffic, weather, or mechanical failures. While we strive for 100% on-time service, we do not guarantee specific arrival times.

6. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

7. Contact Information

For any queries related to these terms, please contact us at support@azaadtravelindia.com.